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World Network Systems
Home
Services
Hotel IT Support Services
Cyber Security
Coverage Areas
Industries
Managed Services
Phila Emergency Support
State College Emergency
About Us
Contact Us
Blog
More
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Managed Services

Unlimited Remote IT Support

 At World Network Systems, we provide unlimited remote IT support to keep your business connected and productive at all times. Our team is available to resolve issues quickly — from software troubleshooting and system updates to user assistance and network diagnostics — all without the need for an onsite visit. With unlimited access to our expert technicians, you’ll enjoy fast, reliable support whenever you need it. 

Scheduled Onsite IT Support

 At World Network Systems, we offer scheduled onsite IT support to provide consistent, proactive maintenance and hands-on technical service. Our dedicated technicians visit your location on a regular schedule to perform system checks, updates, hardware inspections, and preventive maintenance — ensuring your technology operates at peak performance. With scheduled onsite support, you gain reliable IT coverage without the need for full-time staff, keeping your systems running smoothly and minimizing unexpected downtime. 

Office 365 / SharePoint

 At World Network Systems, we provide expert management and support for Microsoft Office 365 and SharePoint environments. From user setup and permissions to migrations and security, we keep your collaboration tools running smoothly, securely, and customized to your organization’s needs. 

Cloud Service & Data Backup - Axcient

 At World Network Systems, we use Axcient’s advanced cloud platform to protect your business data with secure, automated backups and fast recovery options. Our Cloud Services & Data Backup solutions safeguard your systems against data loss, cyber threats, and downtime — ensuring your critical information is always safe, recoverable, and accessible when you need it most. 

24/7 Monitoring & RMM Services

 At World Network Systems, we provide continuous 24/7 remote monitoring and management (RMM) to keep your IT environment secure, stable, and performing at its best. Our proactive monitoring tools detect and resolve issues before they cause downtime, ensuring your servers, networks, and workstations stay fully operational. With automated maintenance, real-time alerts, and expert support, we deliver peace of mind knowing your systems are protected around the clock. 

System Updates

 At World Network Systems, we keep your technology secure and running smoothly through proactive system updates and patch management. Our team ensures that all servers, workstations, and network devices receive timely updates, security patches, and performance improvements — without disrupting your operations. By maintaining up-to-date systems, we help protect your business from vulnerabilities and ensure optimal reliability across your IT environment. 

Atera Helpdesk

 t World Network Systems, we use the Atera Helpdesk platform to deliver fast, transparent, and efficient IT support to our clients. Atera combines remote monitoring, ticketing, automation, and reporting into one powerful system, allowing our technicians to resolve issues quickly and proactively. Clients can easily submit and track support requests, view updates in real time, and communicate directly with our support team — all from one convenient dashboard. This streamlined approach ensures faster response times, better visibility, and higher satisfaction. With Atera Helpdesk, World Network Systems provides the reliable, responsive IT support your organization deserves. 

IT Security

 At World Network Systems, we understand that data protection and network security are the foundation of every reliable IT environment. Our IT security services are designed to safeguard your systems, users, and sensitive information from evolving cyber threats. We implement best-in-class firewalls, endpoint protection, intrusion detection, and encryption solutions, ensuring your network remains secure and compliant. Beyond technology, we focus on proactive monitoring, timely updates, and user education to reduce risk and prevent downtime. With World Network Systems, you can trust that your organization’s data and operations are protected by a team committed to security, reliability, and peace of mind. 

Frequently Asked Questions

Do you offer 24 hour support?

Yes, we are available via chat, email and phone 24/7. We have a dedicated line for emergencies as well.

Do you offer trainings on new software?

When needed, we can schedule in house trainings on all products we support. We also provide video tutorials and additional resources on our website.

How secure is our network?

We use the latest technology to secure all information on your business's network. All  breaches have multiple layers to get through before any data is accessed.

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