Nonprofit & School IT Case Study

18 Years, Six Locations, One IT Partner

How World Network Systems has supported The Lincoln Center for Family and Youth — a nonprofit operating school and family-services programs across Pennsylvania, Ohio, and Wisconsin — with network builds, on-site support, and day-to-day IT management.

18 YearsOngoing IT partnership
6 LocationsPA, OH & WI
180+ DevicesWorkstations & servers managed
500+ TicketsResolved in the past 12 months
The Client

A nonprofit that's also a school system

The Lincoln Center for Family and Youth (TLC) runs family-services and school programs across six locations — its main campus in Audubon, PA, plus sites in Berkshire and Bluebell, PA, Exton, PA, Columbus, OH, and Milwaukee, WI. That footprint means TLC needs the IT reliability of a school system and the budget discipline of a nonprofit, at the same time, across multiple states.

Reception desk at The Lincoln Center for Family and Youth's 1100 Adams Ave location
On Location

Inside TLC's Audubon campus

Exterior sign for The Lincoln Center for Family and Youth at 1100 Adams Ave
Lobby at The Lincoln Center for Family and Youth
Reception area at The Lincoln Center for Family and Youth
The Challenge

One organization, growing across state lines

As TLC added locations — including a move into a newly renovated building at 1100 Adams Ave and a separate build-out in Exton, PA — each site needed its own wired and wireless network, while the organization as a whole still needed one consistent standard for security, email protection, and day-to-day support. A rotating cast of local vendors at each site wasn't going to deliver that consistency, and a nonprofit budget doesn't stretch to a full internal IT department covering three states.

The Build

From ground-up network installs to everyday support

Full Network Builds

At the Audubon campus, we installed a new firewall, core and access switching, a fiber uplink between wiring closets, and 20 wireless access points sized for up to 250 devices. A separate build-out in Exton, PA added its own firewall, wireless network, server, and battery-backed power.

Scheduled On-Site + Remote Coverage

A WNS technician is on-site in Pennsylvania one day a week and in Columbus, Ohio every other week, backed by 24/7 remote monitoring and support for every location in between — including Berkshire, Bluebell, and Milwaukee.

Microsoft 365 & Mail Security

We manage Microsoft 365 mail filtering and account security across TLC's locations — over 45 accounts at the Columbus campus alone — screening phishing and malicious mail before it reaches staff inboxes.

The Result

A consistent standard, no matter which location

18-Year Relationship

A partnership that's grown alongside TLC as they've added buildings and locations, instead of restarting with a new vendor every time.

One Point of Contact

Whether it's a school computer in Audubon or a mailbox issue in Columbus, TLC calls one team that already knows their network.

Room to Grow

Networks and licensing built to add locations, staff, and devices without re-engineering what's already in place.

Running a nonprofit or school across multiple locations?

We'll build a consistent IT standard across every site — without a nonprofit-sized budget having to stretch to an enterprise-sized problem.

Contact UsSee Nonprofit IT Support