We show your guests and staff the professionalism your brand is known for — because we represent you.
You need to win for us to win — so we make sure you win. We bring the same spirit of service to your technology that your team brings to every guest, because we know customer service isn't separate from our brand. It's part of it, just like it's part of yours.
For more than 16 years, we've partnered with hotel management groups on every aspect of technology — from the front desk to the back office. Our team currently supports properties in Philadelphia, PA; State College, PA; York, PA; Mount Laurel, NJ; Atlanta, GA; Boston, MA; Radford, VA; Morgantown, WV; Indianapolis, IN; New York City; and Annapolis, MD.
We support the hotel systems that keep the front desk and back office moving, including Oracle OPERA, HotelKey, Visual Matrix, and Lightspeed.
We install, migrate, and support hotel and restaurant POS environments including Oracle MICROS, Simphony, and Toast.
Reliable guest Wi-Fi starts with a well-designed network. We survey, design, deploy, and support enterprise wireless environments for guest rooms, meeting spaces, restaurants, and back-office operations.
We manage the infrastructure behind your hotel — firewalls, switches, VLANs, servers, wireless, ISP connectivity, and the network paths your PMS, POS, payment, and guest systems rely on.
When an issue involves the ISP, PMS vendor, POS provider, payment processor, door-lock vendor, or brand support team, WNS stays involved. We coordinate troubleshooting and keep ownership of the customer experience until the issue is resolved.
We support hotel door-lock and access platforms including Dormakaba Saflok, Ambiance, and mobile-key environments, with a focus on reliable network and PMS integration.
We support payment terminals, gateways, interface servers, and related network components used by hospitality payment platforms including Elavon, FCC Servers, Oracle Payments, and FreedomPay.
We manage the connections that allow hotel systems to talk to one another — PMS, POS, door locks, payments, accounting, and other third-party applications.
We design, install, and support hotel surveillance systems with reliable network connectivity, storage, remote access, and monitoring.
We schedule a dedicated technician on property — one, two, three, or four full days a week — not just a remote helpdesk. Guest-impacting issues get fixed the moment they surface, and your PMS, POS, Wi-Fi, and back office get proactive attention every visit.
See how World Network Systems supports Scholar Hotels across five State College properties with rotating on-site coverage, Microsoft 365 management, Toast POS, Wi-Fi, vendor coordination, and biweekly technology leadership.
Ready to raise your property's IT standard? Let's talk.
