With WNS as your IT partner, you get dependable support, improved performance, and the peace of mind that your technology is always taken care of.
Most managed IT companies built their model around one goal: avoid going onsite. We built ours differently.
WNS combines unlimited remote support with scheduled, recurring onsite IT support. Depending on your needs, your technician can be at your location one, two, three, or four full days every week.
Not because something is broken. Because that's part of your IT department.
They handle the things that don't fit neatly into a remote-support ticket:
Helpdesk + Onsite + Engineering + Technology Leadership. One IT department.
You don't have to choose between an MSP and having IT people in your building.
Hand us the space. WNS can take a new office from an empty room to a fully supported technology environment.
We coordinate and deploy everything the space needs — infrastructure, workstations, and Microsoft 365 — before your team walks in.
Once your employees move in, you don't get handed off to somebody else. We're still there. Your users call our helpdesk. We manage the computers. We administer Microsoft 365. We monitor the network. We handle security. We support the printers. We manage vendors. And when you need somebody physically in the building, we show up.
One technology partner. From the cable in the wall to the user at the desk.
Your business may have one headquarters today and locations in five states tomorrow. Your IT shouldn't become five different relationships. WNS supports clients and remote locations across the United States through centralized engineering, remote support, scheduled onsite technicians, and nationwide field resources.
Call us. We can help design it, build it, and support it.
Call us. We can configure and support their equipment remotely.
We'll coordinate it through our nationwide field resources.
We'll bring its technology into the same support structure.
This isn't theoretical. In just the past few weeks, our technicians have installed fiber at a client property, set up new classroom technology — smartboards and Chromebooks — for a school in Columbus, Ohio, and completed a PMS conversion for a hotel in Atlanta. Different technician, different city, same standard.
One IT partner. One support number. Every location.
Your headquarters doesn't have to change IT companies every time your organization crosses a state line.
Submit a request and track it in real time. Every ticket logged and timed — nothing falls through the cracks.
We watch your servers, networks, and workstations around the clock, and apply security patches automatically.
Automated, encrypted backups for every server and workstation, with ransomware recovery in minutes, not weeks.
Firewalls, endpoint protection, and threat monitoring come standard with every plan.
Cybersecurity Tiers →Identity, security, email, collaboration, compliance, and the devices it all runs on — managed as one environment, not a mailbox reset.
Accounts, licensing, groups, permissions, and terminations.
MFA, Conditional Access, email security, and identity protection.
Mailboxes, shared mailboxes, encryption, filtering, and authentication.
Sites, permissions, collaboration, and file organization.
Retention, DLP, litigation hold, and audit requirements.
Microsoft 365 integrated into the computers and users you already support.
When a problem involves multiple systems or providers, WNS coordinates troubleshooting rather than leaving you to determine which vendor owns the issue.
We don't disappear until the next ticket. WNS meets with leadership to discuss what is changing in the organization, what technology is approaching capacity, what equipment needs replacement, what projects are coming, what risks need attention, and what should be budgeted next.
Helpdesk handles today. Technology leadership prepares for tomorrow.
The best managed-services relationship shouldn't feel like a perpetual sales process. Once you're a WNS client, our job is to take care of you — not find another product to sell you every time we meet.
We meet with our clients because we want to know what's happening in their organizations. Sometimes we're discussing next year's technology plan. Sometimes we're solving a problem. And sometimes we're just checking in to say thank you.
Technology is what we manage. Relationships are why clients stay.
Let's build a flat-rate plan with on-site days that fit your schedule — not a generic tier.
